Our social purpose is enshrined in our vision, defines our mission and informs our values.


To ensure every migrant and refugee in London has a good home, is empowered to safeguard their individual rights, have their voice heard and make a full contribution to their community.


To provide the best housing services to our customers while developing the potential of migrants and refugees in London.


To further our vision and mission, we have adopted five company values that underpin our aims and objectives:

  • Trust
  • Respect
  • Accountability
  • Customer Care
  • Innovation