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Out of Hours Emergency Repairs: 0800 389 8699 

Our Vision, Mission and Values

Our Vision

To ensure every migrant and refugee in London has a good home, is empowered to safeguard their individual rights, have their voice heard and make a full contribution to their community. 

Our Mission

To provide the best housing services to our customers while developing the potential of migrants and refugees in London. 

 Arhag is committed to Equality and Diversity 

We promote equal opportunities and we expect everyone who works for us, and with us, to support us in this.

Find out more here

Our Values

To achieve our vision and mission, we have adopted five overarching values which underpin our business aims and objectives, these are:

  • To create trust through listening and by acting transparently, with openness, honesty and integrity
  • To treat everyone with fairness and respect. Equality, compassion and support for our residents, staff and stakeholders are at the heart of the way we work
  • To be accountable and accept the responsibility for the decisions we make
  • To have excellent customer care and understand the needs of our customers 
  • To maintain innovation and act creatively to meet the organisations aspirations.  

Find out more about our service standards and our Performance