Would you like to join our Scrutiny Panel?
We need more residents to help check that we are doing a good job. It’s a great way for us to receive unbiased comments and suggestions from the people at the receiving end of our services.
The Residents' Scrutiny Panel has been established to provide input to both Arhag's Senior Management Team and the Arhag Board. We also offer opportunities for residents to be involved in occasional activities designed to gather opinions or views, these include the use of surveys, conferences, open days, focus groups and other ‘market-testing’ methods.
The Scrutiny Panel meet every two months to take a good look at our services before telling us what they think, and how we could work better. The Panel has a direct link to the Arhag Board so all their recommendations go straight to the top. The Panel scrutinise important issues such as complaints, rent arrears, budgets and the impact of the benefit changes.