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Out of Hours Emergency Repairs: 0800 389 8699 

Tenancy Termination

Giving Notice

To legally end a tenancy, you must give us 28 days notice. This obligation is contained in your Tenancy Agreement.

Unless transferring within Arhag’s properties, all tenants are required to give 28 days notice. In the case of an internal transfer, a Surrender of Tenancy Form must be completed.  The tenancy termination date is always the Sunday following the return of the keys.  This is because all weekly tenancies start on a Monday and end on a Sunday.  Tenants are liable for the rent until the return of all keys, the property is empty of possessions, and any gas/electric card/keys are returned.

The Housing Officer will provide a Termination Acknowledgement Letter.  The letter will state the tenancy termination date, where and when the keys should be returned, a rent statement, appointment for a pre-void visit, advice on how to repay arrears or claim any credit on the rent account, and advice about what condition the property must be left in.

Where a Notice of Termination is received and no keys have been returned by 12.00 noon of the date of termination, we will visit the property to check occupancy and make arrangements to force entry/change locks as appropriate.

Where neither a Notice of Termination or keys are received, we will treat the property as being abandoned and commence court action for possession. The registered tenant will still be liable for the rent untill we obtain vacant possession of the property.