What is a service charge?
Some tenancies involve a charge for services, this is for services on your scheme which are not covered by your rent.
A service charge is what you pay for a service you get. This could be for cleaning and gardening in shared areas, to repairing a lift or maintaining a car park.
Service charges can include the following:
- Cleaning and grounds maintenance
- Servicing and maintaining lifts
- Repairing and replacing equipment like door entry systems and fire fighting equipment
- The cost of shared utilities (such as electricity, gas or water)
- Infestation treatment
We review service charges once a year and residents have the right to see a summary of the costs that make up the bill.
If you would like more information, please contact your housing officer or download our Service Charge leaflet.