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Universal Credit

Universal Credit is one single benefit that includes the following payments; 

  • Housing Benefit 
  • Income Based Job Seeker's Allowance 
  • Working Tax Credits 
  • Child Tax Credits 
  • Income Support
  • Income Related Employment Support Allowance 

Your Universal Credit application must be completed online, to make an application please click here

To help you with your Universal Credit application and managing your online account we have created these bespoke guides:

Your Step by Step Guide to Making a Claim Online.

Managing your Claim Online. 

If you require further assistance making your claim online or managing your account, we are here to help. You can contact your Housing Officer on 0207 424 7370 who can provide assistance and support making your claim and managing your account. 

The following video gives you a brief introduction to Universal Credit: 











The digital Universal Credit service will be delivered nationally for all types of claimants from May 2016.

Do you have internet access? 

As part of Digital Universal Credit you will require internet access to make your claim. 

Select which region of London you live in to find your nearest free internet access point. 


                West                                    East