If a repair needs doing to your home, first check if the repair is something that you might have to do.
If the repair is our responsibility, please report it to us as soon as you notice it needs doing. You can report a repair in the following ways.
Use our online form to report most repairs.
If you need an emergency repair you should phone us rather than reporting your repair online.
|Phone us:||Call the Asset Management Team on 020 7424 7370 (9:00-17:00 Monday - Friday).|
|E-mail us:||Email firstname.lastname@example.org. We aim to email or call you within 12 working hours.|
|Visit the office:||You can come to the office during opening hours (09:00- 17:00 Monday to Friday).|
To report an Emergency repair out of office hours please call 0800 389 8699