Staff members

Chris joined Arhag as our Chief Executive in June 2021. Chris has worked in the social housing sector for over 30 years delivering strategic, operational, and transformational customer and asset services across G15 housing associations, the voluntary sector and two east London local authorities. Chris was previously the Executive Director, Customer Services for a G15 housing association for 6½ years. Chris has a strong set of social values that are focused on leading the organisation's mission of providing the best housing services to Arhag's customers, while developing the potential of migrants and refugees in London and being the go to organisation.

Andrew joined Arhag Housing Association in November 2020. He is our Director of Finance & Resources and is responsible for Finance, IT and HR. Andrew has worked in the social housing sector since 2003, including senior roles with various housing associations, from members of the G15 group of the largest associations in London to smaller providers. Most recently, Andrew filled a similar role at Crown Simmons, where he was part of the Leadership Team that successfully led the organisation through its successful integration into Southern Housing Group. Andrew is CIMA (Chartered Institute of Management Accountants) qualified and has an MBA (Masters Degree in Business Administration) from the Cass Business School.

Pamela joined Arhag as Executive Director of Customer Services and Improvement in April 2025 and is responsible for compliance with the consumer standards. She brings over 10 years’ experience as a senior leader in housing, with expertise across mental health, learning disabilities, community engagement, and homelessness services.

Pamela is passionate about elevating resident voice, reducing the stigma in social housing and creating a resident-led culture for positive change. She lives in social housing herself and chairs the national customer council for one of London’s largest housing associations. Pamela is also a member of the G15 residents’ group, which represents one in ten Londoners, helping to ensure residents have a strong voice in government and housing policy discussions.