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Out of Hours Emergency Repairs: 0800 389 8699 


This website has been designed as much as possible to enable access from people with differing ability levels. And to be accessible as possible regardless of the browser or technology you use Where possible the website  meets the requirements of AA accessibility guidelines provided by the W3C.

You can find out more about how web accessibility makes your computer easier to use at BBC Accessibility.
Arhag Housing is committed to making our Website as accessible as possible regardless of the browser or technology you use. And which do not depend on ability.


To translate any page on this Website you can use the Google translate service embedded on the top right hand side of the page. Use the drop down box to select the language you would like to read the page in. If you want to change the page and read the content in English again, you can simply select English form the menu or click on Great Britain flag.

Text resizing

You can use the browsers controls to change the text size as follows:

  • In Internet Explorer 8 and above:    Select > Page Text size - Largest / Larger / Medium / Smaller / Smallest
  • In Firefox:                                   Press [Ctrl][+] increases the font size and [Ctrl] [-] decreases it
  • In Google Chrome:                       Press [Ctrl][+] increases the font size and [Ctrl] [-] decreases it

Standards Compliance

Our site conforms to W3C's Web Content Accessibility Guidelines 1.0, level A.
Below there's a list of critical requirements, which alone cover nearly 40% of highlighted by W3C accessibility problems. These have been given extra attention and highest priority in the design of the site.

  • Provide a text equivalent for every non-text element
  • Ensure that foreground and background colour combinations provide sufficient contrast when viewed by someone having colour deficits.
  • Ensure that pages are usable when scripts, applets, or other programmatic objects are turned off or not supported. 
  • Until user agents allow users to freeze moving content, avoid movement in pages
  • Until user agents allow users to turn off spawned windows, do not cause pop-ups or other windows to appear and do not change the current window without informing the user
  • Divide large blocks of information into more manageable groups where natural and appropriate
  • Clearly identify the target of each link
  • Use the clearest and simplest language appropriate for a site's content

Accessibility Features

Semantic mark-up
  • Structured, semantic mark-up is used to represent document structure. H1 tags are used for main titles, H2 tags for subtitles, and so on.
  • Cascading style sheets are used for visual layout, and JavaScript is used to enhance usability and for decorative purposes, however pages are still fully accessible if these technologies are ignored or unsupported.

Descriptive and meaningful text equivalents are provided for all content images, graphical buttons, symbols and objects. Images are not used to represent text; all headings are styled with the help of CSS and can be resized to suit users needs.

  • Website design has been tested against colour contrast to ensure that all information is still clear.
  • Most of the text is written as dark grey on white, providing a high level of contrast.
Font sizes

Relative units have been used in mark-up language and CSS, therefore website layout accommodates resizing text even in Internet Explorer for Windows.